We are seeking an experienced Change Manager to support a major transformation program focused on the implementation of a new Transport Management System (TMS).
This is an initial 6-month contract commencing a couple of days per week, with the expectation it will ramp up to full-time as the program progresses through key delivery phases.
You will play a key role in driving end-to-end change across a complex operational environment, working across a broad stakeholder group including blue-collar and white-collar workforces, leadership, and project teams. This role requires someone who can build credibility quickly, operate hands-on, and deliver practical change outcomes in a fast-paced transformation setting.
Key responsibilities
- Lead end-to-end change management activities across a major transformation program
- Develop and deliver change strategies, plans, and impact assessments
- Drive stakeholder engagement across frontline operations, business teams, project teams, and senior leaders
- Support business readiness, adoption, reinforcement, and go-live activities
- Develop change communications, training materials, and learning support content
- Partner closely with business and technology stakeholders to embed change into program delivery
- Identify and manage change risks, resistance points, and dependencies
About you
- 6–7+ years’ organisational change management experience
- Proven experience delivering change end to end across large-scale business or technology transformation programs
- Strong stakeholder management capability across a wide range of groups, including frontline operational teams and senior leaders
- Experience supporting complex, business-critical system implementations
- Strong capability across change planning, impact assessment, readiness, adoption, and reinforcement
- Experience developing communications, training content, and stakeholder engagement material
- Confident working in fast-paced, evolving delivery environments
- Strong communication, facilitation, and relationship-building skills
Highly regarded
- Experience in transport, logistics, supply chain, or other operational environments
- Experience implementing a Transport Management System or similar enterprise platform
- Exposure to workforce, process, and technology change within large transformation programs